商務英語備考:問與答的技巧句型總結

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商務英語備考:問與答的技巧句型總結

●  表達質疑

1. I'm not sure what you're saying has any relevance here.

2. I'm not sure if what you

  ●  表達質疑

1. I'm not sure what you're saying has any relevance here.

2. I'm not sure if what you're saying has anything to do with our problem.

3. I'm not sure if what you're saying really matters in this case.

4. I'm not sure if what you're saying is relevant to our problem.

"relevance"是‘關聯;適切’,詞組用法爲"have relevance to..."-‘與…有關’。這句話適用於正式場合,表示對方所言對議題並無意義。開頭語由於是"I'm not sure"而不是"I don't think",因此可避免直接對峙的場面。不過這句話易造成不是對就是錯的局面,因此若對方辯護有效,自己會有全盤皆輸的危險。

 ●  暫不回答

1. I can't really recall; I'll have to get back to you on that.

2. I can't quite remember; I'll need to do a little checking and get back to you.

3. I can't fully remember; I'll have to check up on it.

4. I can't recall all the facts; I'll have to get back to you.

"recall"是‘想起’;"get back to someone on something"的意思是‘下次再和某人談某事’。這句型適用於想避而不答,以免不慎的回答落人口實之時。它能讓對方不再把矛頭指向你,使你有機會脫身,找時間準備數據,延長到下次再爲自己答辯。

●  詢問意見

1. Would anyone like to add anything to (what I've said)?

2. Would anyone care to comment?

3. Would anyone like to give their ideas on this?

4. Would anyone care to add their thoughts (to the discussion)?

"add"是‘增加;附言’;這句話是請他人發表意見,來補充自己的看法。由於用的是"add"(補充)而非"comment"(批評),暗示請發言者站在自己的角度或看法,再作補充,而非給予大家較大的空間,任由批評。這即是"add"一字所暗藏之玄機。

● More 邀詢意見

在會議桌上,身爲主持會議者,通常都需要主動且積極地徵詢各路英雄的想法及提案;在集思廣益下決定出最適當的方案。

適合對個人的邀詢

What are your views on...?

What are your feelings about...?

What are your feelings on this?

What do you think about...?

What's your opinion about that?

 適合對全體的邀詢

Any reaction to that?

Has anybody any strong feelings about/ views on that?

What's the general view on/ feeling about that?

Has anybody any comments to make?