生活英語聽力:鬧鐘-上班族的定時炸彈
每天鬧鈴響的時候都是好痛苦好痛苦,好不想起牀好不想起牀。下面是小編整理的關於練習英語聽力的`文章,希望對大家有用,更多消息請關注應屆畢業生網。
The Ticking Time Bomb 鬧鐘-上班族的定時炸彈
Have you ever thought or said something like this? “If he does that one more time, I am going to lose it!” Or, “If she keeps treating me that way, I am going to give her a piece of my mind!” Or, “If this happens again, I won’t be able to restrain myself!”
These are examples of what I call the ticking time bomb. When I hear people say these types of things, I cringe and want to say “WARNING”. When you know in advance that you are going to retaliate if someone does or says something again, you are in danger of exploding and damaging your reputation.
Consider this true story.
Brenda was a senior sales associate in the Customer Service Department at a busy retail store. She was having difficulty with a complicated return, so she called Doug, the manager on duty, and asked for assistance.
Doug was a young, new manager who had been getting pulled in every direction all day. He asked with an exasperated tone, “Okay, Brenda, what are you having trouble with?”
Brenda explained the problem and asked Doug to help her.
Doug curtly replied, “That’s your job, Brenda. You figure it out. You have to learn to deal with this kind of situation yourself.”
Brenda, who was already frustrated, exploded loudly in front of all the customers and her associates. “I know how to do my job, Doug! I’ve been here a lot longer than you, so don’t insult me!”
After Doug left, Brenda turned to her customer and said, “I hate it when he does that. He does it all the time. He thinks he knows everything but he doesn’t.”
The customer with the return item felt awkward, believing it was her fault for causing the scene; the other associates tried to act like they hadn’t heard the conversation; and Brenda now had a lot of explaining to do when her shift ended.
You guessed it; Brenda was a ticking time bomb. She had clearly been harboring some ill feelings toward the new manager from other encounters. When under pressure, she was unable to hold it in any longer and lost control of her emotions.
Damage Assessment
This story is just one example of the many damaging repercussions of “losing it.” It could happen anywhere—at home, in the workplace, or even on the tennis court. My guess is we’ve all been there at one time or another.
Whether it’s a rare occurrence for you, or something you struggle with regularly, today’s lesson is about helping you make different decisions when you know you are about to lose it. When you feel this way, you benefit best by “putting a lid on it.” Don’t do or say something you will regret later.
Even though Brenda may have felt justified in her anger, her outburst reflected poorly on her ability to remain calm under pressure. She inflicted hurt and embarrassment on her supervisor, and she failed to project the level of professionalism that her employer requires and expects. Consider the other potential consequences:
Brenda must apologize if she wishes to repair the damage she has done.
She now has a strained working relationship with Doug at best, and possibly an irreparably damaged one.
She has lost the respect of her co-workers who now view her differently.
She may lose her job or chance of promotion.
I’ve exploded at times in my own life. I know that I have damaged my reputation, not only in the eyes of the person who received the brunt of my anger, but also in the eyes of everyone who bore witness. Even worse, I have done it with my wife. Like many of the lessons I share on Little Things Matter, I learned this one the hard way.
Use Your Awareness to Make the Right Decision
The next time you feel the tension rising and you start to think you can’t handle any more of someone or something, take a deep breath and exhale slowly. Pause to consider the damage you might cause to your job, reputation, or relationship if you don’t keep your emotions in check. Use this awareness to make sure you don’t say or do anything you will regret.
Warren Buffet— American investor, industrialist, and philanthropist—shares some of his wisdom in this quote: “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.”
When you find yourself getting upset, challenge yourself to find a way of handling your frustration in a way that makes you proud. One of the things my wife always says when she knows I am upset with someone is “speak in love.” When I consider speaking in love to those who have angered me, it completely changes my attitude because I know it is the right thing to do.
Remember, when you choose to respond rather than react to a difficult situation, you demonstrate to others and yourself that you are in control of your emotions.
相關文章
-
上班族如何提高英語口語和聽力能力
優習英語論壇有個網友對我說,說他自己是一個朝九晚五的普通上班族,在平時的工作中老是能夠遇到好多的英語問題,不是接待外國客人,就是回覆客戶的英語郵件,覺得自己的英語聽力和口語水平還差一點,雖然天天都在優習網上努力的 -
上班族怎樣提高口語能力和英語聽力
軍訓,教我們怎樣做人,怎樣吃苦耐勞,怎樣迎接挑戰,怎樣把握自由與紀律的尺度。軍訓,是我們增長才乾的機遇,也是對我們的挑戰。這要求我們用心融入其中去學習,去煅煉,去磨礪,其目的是:增強國防意識與集體主義觀念,培養團結互助的作 -
上班族怎麼選擇鬧鐘方法呢
本文導讀:鬧鐘是上班族的重要工具之一。那麼你知道日常生活中,上班族怎麼選擇鬧鐘方法呢?一些研究稱鬧鐘可損害身體健康,影響血壓和記憶力。人在睡眠時身體發生一些微妙的變化使我們在早上容易發病,鬧鈴聲加劇了這個過程 -
上班族如何擺脫上班時的壓力
當你成爲上班族,職場上的壓力也會慢慢爬上身,怎樣擺脫上班帶來的壓力呢?以下是小編整理而成的是上班族擺脫上班時壓力的方法,希望大家有所收穫! 上班族擺脫上班時壓力的方法1、將工作留在辦公室下班時儘量不要將工作 -
中班體育教案《偷炸彈,炸狼堡》
家庭教育既是一門綜合性很高的藝術,又是一項異常複雜的過程,它不僅要求家長有個方面的知識和見識,而且要求家長懂得怎樣更好地與孩子進行溝通,調動孩子的積極性。下面是小編整理的中班體育教案《偷炸彈,炸狼堡》,大家一起來 -
英語聽力材料:生活裏的藥品污水
關於毒**,是我們時長警惕注意的,總覺得自己不會沾惹就不會有事。但是,事實上,日常的生活中,那些被傾倒在水中的藥品,也在威脅着我們的生活。Just as the police bang down the door, the bad guys flush the incriminating -
生活英語聽力:如何防止忘記事情
人都會有記憶遺忘曲線,那麼該如何停止這種趨勢呢?下面是小編分享的一篇關於如何防止忘記事情的生活英語聽力文章,希望對大家有用,更多消息請關注應屆畢業生網。 How to Keep From Forgetting Things 如何防止忘記事情 -
廣州:聽力殘疾生會考可免考英語聽力和口語
聽力殘疾生可免考會考英語聽力和口語。記者在廣州市教育局接訪日上了解到,廣州市對於聽力殘疾生,在會考方面有一個人性化的舉措。這個消息,也讓前來信訪的餘女士喜出望外。餘女士的孩子今年上七年級,學習成績很好,但和其他孩 -
湖南規定聽障學生會考免試英語聽力
11月20日,湖南省教育廳向全省各市州教育局下發通知,要求爲保護聽障學生的合法權益,依據《中國殘疾事業十二五發展綱要》聾人蔘加各類外語考試免試聽力,和《湖南省殘疾人扶助辦法》聽力殘疾學生可以按照規定申請免試外語聽 -
生活英語聽力:保持體重很重要的十個原因
保持身材,不胖不瘦是現在很多人的追求,下面是小編整理的`關於保持體重很重要的十個原因的生活英語聽力文章,希望對大家有用,更多消息請關注應屆畢業生網。While I recognize that weight control is a sensitive subject,