英語口語頻道爲網友整理的《酒店英語口語:客房送餐服務》,供大家參考學習。
客房送餐服務
經典對話
R= Clerk of Room Service 客房服務部服務員 G=Guest 顧客
R:Good morning, Room Service, may I help you?
早上好,客房服務部。有什麼能爲您效勞嗎?
G:I’d like to have a meal in my room.
我想在房間用早餐。
R:Certainly, sir. We offer two types of breakfast. American and continental. Which one would you prefer?
好的,先生。我們提供美式和歐式兩種早餐,您喜歡哪種?
G:What does a continental breakfast have?
歐式早餐有什麼呢?
R:Chilled orange juice, toast with butter, coffee or tea.
有冰凍橙汁、黃油吐司、咖啡或茶。
G:That’ll be fine . I’ll take it. I’d like a white coffee with two sugars, please.
好吧,我就要這個。我的咖啡要加奶精和兩塊糖。
R:I see. May I have your name and room number ,please?
明白了。能告訴我您的姓名和房間號嗎?
G:Sure. It’s Jefferson Black in Room 1506.
好的,是 1506 房的`傑斐遜.布萊克。
R:Let me confirm your order. Mr. Jefferson Black in Room 1506,continental breakfast, white coffee with two sugars. Is that right?
讓我確認一下您的訂單:1506 房的傑斐遜.布萊克先生,要一份歐式早餐,要加奶精和兩塊糖的咖啡,是這樣的嗎?
G:exactly
對。
R:Your order will be ready soon, thank you for calling.
您的早餐很快就好,感謝您的來電。
常用句型百寶箱
1. 訂餐服務說明
1) Breakfast is served from 7:30 to 10:00 a.m.; lunch and dinner served from 11:00 a.m. to
11:00 p.m. .
早餐是從上午 7:30 到 10:00,午餐和晚餐是從上午 11:00 到晚上 11:00.
2) Room service is available 24 hours a day.
客房送餐服務 24 小時都提供。
3) You may dial 6 , then ask for Room Service.
請您先撥 6,然後告訴客房服務檯。
4) If you like ,we can make a note of your list and sent it to them. What would you like us to do ?
如果您願意,我們可以替您記下來,在轉告他們。您希望我們怎麼做呢?
5) There is an extra charge of 15% for room service.
客房送餐服務要加收 15%的服務費。
2. 詢問客人的喜好
1) Which kind of juice would you prefer, grapefruit or orange?
您喜好哪種果汁,是西柚汁還是橙汁?
2) How would you like your eggs/steak?
您點的蛋/牛扒要怎樣做呢?
3) Would you like ham or bacon with your eggs?
您喜歡火腿還是鹹肉夾蛋呢?
4) Would you prefer rolls or toast?
您想要早餐包還是烤麪包呢?