Part 1問候及禮貌用語
1、 Good morning. (afternoon / evening / night.)早上好（下午好、晚上好、晚安）
2、 How are you? / How do you do? 您好！How are you doing today? / How is going today? 您今天過得好嗎？
3、 Welcome to Ramada Plaza Optics Valley Hotel. 歡迎光臨武漢華美達光谷大酒店。
4、 Good-bye! Welcome you come again next time. 再見，歡迎下次再來！
5、 Mind your step and thank you for coming. 慢走，感謝您的光臨。
6、 Please wait a moment. /Just a moment. / Just a minute. 請稍等。
7、 Sorry to have kept you waiting so long. 對不起，讓您久等了。
8、 I am sure everything will work out fine. 我確定會一切順利的。
9、 I’m sorry to disturb you. 對不起打擾您了。
10、 I do apologize for all the trouble. 對於一切不便，我真的'很抱歉。
11、 Not at all, I’m glad to serve you. 不用謝，很樂意爲您服務。
12、 Please enjoy your meal (breakfast / lunch /dinner)! 祝您用餐愉快！
13、 We hope you’ve enjoyed your stay here and have a good journey. 希望您在這兒過得愉快，祝一路順風。
Part 2 祝福語
14、 Have a pleasant journey! / Have a great trip! 祝您旅途愉快！
15、 Congratulations! Congratulations on your promotion! 祝賀您！祝賀您升職！
16、 I hope you have many wonderful years together. 希望您今年好事連連。
17、 Best of everything! / I hope everything works out! 萬事如意！
18、 I hope you’ll get over your sickness. 希望您能早日康復。
19、 Have a nice sleep. 祝您好夢。
20、 Happy birthday! 祝您生日快樂
21、 Merry Christmas! / Happy Spring Festival. / Happy New Year. / Happy Valentine’s Day. / 祝您聖誕快樂/春節快樂/新年快樂/情人節快樂。
22、 Happy anniversary! 祝您結婚紀念日快樂！
23、 Congratulations on your engagement/marriage/the birth of your child/complete recovery. 恭喜您訂婚/祝您新婚快樂/恭喜寶寶出生/祝賀您康復。
Part 3方位方向
24、 Where is the toilet /elevator /ballroom? 請問衛生間/電梯間/宴會廳在哪裏？
25、 Come with me, please. /Follow me, please. / Let me show you the way. 請跟我來，請這邊走。
26、 There is Japanese Restaurant on the 2nd floor, Chinese Restaurant on the 3rd floor, and Revolving Restaurant on the 28th floor. 我們的日餐廳在2樓，中餐廳在3樓，旋轉餐廳在28樓。
27、 The gift shop is on the ground floor. 禮品店在一樓。
28、 The elevator is in the middle of the lobby behind this wall. 電梯在這個牆後面的大堂中間。
29、 The stairway is around the corner over there. 樓梯在那邊的轉角附近。
30、 The business centre is on the 4th floor, opposite the Plaza Café. 商務中心在酒店四樓，正對着廣場咖啡。
31、 Your room is in the middle of the corridor, the window is facing the Grand Ocean shopping mall. 您的房間在走廊中間，窗景面向大洋百貨購物中心。
